Cricbd Privacy Policy — Your Information, Our Responsibility

1. What Information Is Collected

When registering on the cricbd platform, your name, email address, mobile number, and date of birth are collected. National ID card or passport information may be requested for account verification. Payment method details — such as mobile banking numbers — are recorded during financial transactions. Device information, IP address, and browser type are also automatically collected while using the platform. Your betting history, login activity, and preferences are also stored in order to improve the quality of our services. If you contact customer support, those conversations are also kept on record.

• Name, Email, Mobile Number & Date of Birth
• Identity Verification Documents (where applicable)
• Payment & Transaction Information
• Device, IP & Browser Data
• Betting History & Account Activity

2. How Information Is Used

Collected information is primarily used to manage your account and verify your identity. This information is also required to process financial transactions, award bonuses, and pay out winnings. Your activity is reviewed to ensure platform security and detect fraudulent behavior. Under our responsible gaming policy, user behavior is analyzed to provide assistance when needed. Information may also be used to send you customized offers and notifications based on your preferences, though this is optional. Necessary information is also retained to fulfill legal obligations and meet the requirements of regulatory authorities.

3. Sharing Information with Third Parties

Cricbd never sells your personal information to third parties. However, limited information is shared with specific service providers — such as payment processors and identity verification agencies. These partners operate under strict confidentiality agreements and may only use information for designated purposes. Information may be provided to government authorities if required by applicable laws in Bangladesh or by court order. Our technology infrastructure partners are also contractually obligated to maintain the confidentiality of your information. cricbd's privacy policy does not apply when visiting third-party websites, and users are advised to read the respective site's own policy.

4. Cookies & Tracking Technologies

Cricbd uses cookies to keep the website running smoothly. Cookies are small data files stored on your device that help maintain login sessions. In addition to essential cookies, analytical cookies are also used to help understand usage patterns on the platform. You can disable cookies at any time from your browser settings, though this may limit certain features. We do not use third-party advertising cookies. Session cookies are deleted as soon as the browser is closed, while persistent cookies expire automatically after a set period.

5. Your Rights & Controls

Every registered user on cricbd holds several rights over their own information. You may request a copy of your information stored with us at any time. You also have the right to request corrections to any inaccurate or outdated information. In certain circumstances — such as after closing your account — you may request deletion of your information, though some data may be retained to fulfill legal obligations. You also have the option to unsubscribe from marketing communications. To exercise these rights, contact our support team — we aim to respond within 30 business days.

6. Data Protection Measures

Cricbd uses industry-standard encryption technology to protect your information. SSL/TLS protocols are applied to data transmission to ensure no unauthorized party can view information during exchange. Sensitive information stored on servers is kept in encrypted form. Only authorized personnel can access necessary information, enforced through a strict access control system. We conduct regular security audits and are committed to promptly addressing any vulnerabilities. However, we acknowledge that no data transmission over the internet is completely 100% secure, and we advise users to use strong passwords.

7. Data Retention Period

All data is retained while your account is active. Financial transaction records are kept for a specified period after account closure in accordance with applicable laws in Bangladesh. Identity verification documents may generally be retained for up to five years after account closure. Unnecessary data is securely deleted or anonymized at the end of the designated retention period. Backup data is automatically purged after a defined rolling time window.

8. Changes to This Policy

Cricbd reserves the right to update this privacy policy at any time. Users will be notified of any significant changes via their registered email or through an in-platform notification. The date of the latest update will always be displayed at the top of this page. Continued use of the platform after changes have been made will be considered acceptance of the new policy. We recommend that users review this page regularly to stay informed about the latest policy.